Privacy Policy

We take your privacy and personal information very seriously. 1. Information We Collect: We collect medical records you upload, contact information (email/phone), and consultation content. 2. How We Use It: We use this information solely to provide hospital matching, appointment companion, and translation services. We never sell or leak your private data to irrelevant third parties. 3. Data Security: All medical records are stored with AES-256 encryption and comply with relevant data protection regulations. 4. Cross-Border Data Transfer: You acknowledge and agree that your medical data may be transferred to and processed in China, which is necessary to fulfill the hospital matching and translation services. 5. Data Sharing: We only share necessary medical information with your designated medical institution when coordinating hospital arrangements. 6. Your Rights: You have the right to contact us at any time to request the deletion of all your personal data. We will delete your data within 6 months after the service ends, unless required otherwise by law.